Our Policies

Processing Your Order

Once your order is placed at Axletrac Alignment Tools, we will promptly begin processing it to ensure you receive your products as quickly as possible. Our dedicated online sales representatives will review your order and email you with tracking information via email, keeping you updated on shipping details and estimated delivery times.

Shipping Timeline

We aim to have your order packed and ready for delivery from our Indiana warehouse within 1-2 business days. Please note that while we strive for quick processing, if you need to make any changes to your order, contact us as soon as possible, as we often process and ship orders the same day.

Shipping Costs

Shipping costs are determined by the carrier, with UPS being our preferred option. Transit times will vary based on your geographical location. Any additional taxes, fees, or shipping costs will be communicated to you via email or phone prior to shipment.

Domestic and International Shipping

We offer shipping for both domestic and international orders. If you have any questions regarding shipping options or, please feel free to reach out to us via email or phone.

Returns/Damages

We take great pride in the quality of our products. If you receive your order and discover any issues, please contact us at 1-812-406-8552 or email kathleen@AxletracAlignmentTools.com within 5 days of delivery. We will work with you to address the issue. Please note that due to the nature of our products, returns are generally not accepted unless there is a defect or damage upon arrival. We adhere to all local consumer rights laws to ensure that your shopping experience is fair and transparent.

Warranty: 3-year limited warranty against manufacturing defects

Privacy Policy

At Axletrac Alignment Tools Inc. (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. We do not sell, share, or disclose your personal data unless required by law, ensuring all information remains confidential.

We utilize advanced encryption technology to safeguard your data. If you have any questions or feedback about our policies, please reach out to us through the ‘Contact Us’ page.

By using our Site, you agree to this Privacy Policy.